IT Advisory Services and Assessments
- Services - What We Do
- IT Advisory Services and Assessments
- IT Organizational Design and Implementation
- IT Governance Design and Implementation
- Contract Negotiations
- IT Service Level Agreements
- Interim IT Management
The Copperwood Group provides a wide range of IT Advisory Services and Assessments designed to enhance the effectiveness of your IT function. We provide the informational foundation in helping your management team understand how to improve your IT value and performance by:
- Increasing value by integrating technology, people, processes and culture.
- Developing or revitalizing IT governance to better align IT delivery with enterprise objectives.
- Working with management to increase its understanding and enhance the performance of the IT function.
- Identifying barriers to optimal IT performance and developing and executing strategies to eliminate and overcome them.
- Evaluating the potential economic and service benefits of alternative sourcing strategies such as remote hosting, help desk, SaaS, IaaS, and application management.
- Developing programs to improve the capability and transparency of the IT function resulting in increased credibility and confidence.
- Determining the true cost of IT throughout the enterprise.
- Implementing IT performance measurement and reporting to ensure ongoing high levelperformance.
- Tailoring IT industry standard best practices for your business environment.
Our Assessments are based on a comprehensive set of integrated disciplines that exist in highly effective IT organizations. Our comprehensive framework consists of the following 6 disciplines:
- Planning: An enterprise IT planning process linking IT and enterprise objectives
- Governance: A strong IT Governance process operating to ensure that enterprise priorities are met
- Financial:Total cost and quantifiable value of the enterprise IT function is known and managed
- Organization: The IT function is viewed at an enterprise level instead of the department level
- Services: IT services are defined to meet customer requirements
- Applications: Applications support enterprise-wide requirements
- Infrastructure: A highly reliable IT infrastructure is in place
- Performance Measurement and Reporting: Performance reporting based on industry best practices have been established and are communicated to customers
- Sourcing: Determine the optimal approaches for delivering IT services
- Communication: A comprehensive program to brand and market IT and its services throughout the enterprise
Copperwood will utilize these disciplines to understand the current IT situation and capability, and identify any areas that need more focus and attention.
Our Advisory and Assessment Services can be tailored to meet your current situation and objectives.
Services currently being offered are:
- IT Performance Assessments
- IT Skills and Staffing Assessments
- Sourcing Advisory
- Business Continuity Strategies
- IT Tactical Planning